Lottery orders are manually processed within 3-5 business days, in the order they are received. Once processed, a secondary email with a pdf attachment is sent that serves as a receipt with ticket numbers for reference.
*Note: All tickets are entered into the draw on your behalf, we do not send them out in case they get lost in the mail.
*For immediate assistance, please call us during business hours and a representative can assist you*
Lower Mainland: (604) 678-4663
Toll Free: 1-877-946-4663
Call Centre Hours:
Monday – Friday 9:00am – 5:00pm
Saturday, Sunday, Holidays 9:00am – 3:00pm
PNE Prize Home Lottery
2901 East Hastings Street
Vancouver, BC V5K 5J1